Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, purchase our products, or interact with us.
We may collect the following personal information: name, email address, postal and shipping address, phone number, payment and transaction details, information you provide when contacting us, website usage information, including cookies and analytics data.
How & Why
We collect information when you: place an order through our website, subscribe to our email newsletter, contact us via email, social media, or contact forms, participate in promotions or giveaways, browse our website.
We use your information to: process and fulfil orders, communicate with you about your purchases, provide customer support, send marketing communications (where you have opted in), improve our products, services, and website, detect and prevent fraud or misuse.
Email Marketing
If you subscribe to our mailing list, we may send you updates about new products, promotions, and Sunbound news. You can unsubscribe at any time by clicking the unsubscribe link in our emails.
Payment Information
Payments are processed through secure third-party payment providers. We do not store your full credit card details on our servers.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. Cookies may collect information such as: browser type, device information, pages visited, time spent on our website. You can disable cookies through your browser settings, although some website features may not function correctly.
Sharing Your Information
We may share your information with trusted third parties where necessary to operate our business, including: payment processors, shipping and delivery providers, email marketing platforms, website hosting and analytics providers
We do not sell or rent your personal information to third parties.
Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated. To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact on:
Email: ssunboundd@gmail.com
We will respond to privacy-related enquiries as soon as reasonably possible.